Maintenance emergencies such as uncontrollable water or a backed up sewer must be called into the office. The office phone # is (831) 688-0238. Ask to speak with the maintenance department or dial extension 104 if it is after hours or on a weekend.
Please note: These online requests are only monitored Monday-Friday, no Saturdays, Sundays or Holidays. Please call the office if it is an emergency, we always have someone on-call checking the office telephone messages for maintenance emergencies during those times. Dial (831) 688-0238, then type in extension 104 on Saturdays, Sundays or Holidays for instructions and to leave a message.
Maintenance work is generally performed Monday - Friday, 9:00am-4:30pm, depending on the specific vendor we assign it to, and their schedule. If you are choosing not to grant permission to enter, and want to be contacted by the vendor for an appointment, please ensure you can make yourself available during these times. They will contact you directly for an appointment. Thank you.